Shipping policy
Shipping Policy
Last updated: June 2026
Domestic Shipping Only
We currently ship within the United States only. We do not offer international shipping at this time.
Processing Time
Orders are typically processed within 3–4 business days of purchase. During busy seasons or after product launches, processing may take a bit longer. You'll receive a confirmation email with tracking information once your order ships.
Shipping Rates
We offer weight-based shipping rates to ensure fair pricing for our handcrafted pieces:
| Service | Weight Range | Rate |
|---|---|---|
| Economy | 0–5 lbs | $7.50 |
| Economy | 5–70 lbs | $19.90 |
| Standard | 0–1 lb | $7.50 |
| Standard | 1–5 lbs | $7.50 |
Shipping Carriers
We ship via USPS, UPS, and FedEx. Carrier selection may vary depending on package size, weight, and destination.
Estimated Delivery Times
Once shipped, estimated delivery times are:
- Economy: 3–4 business days
- Standard: 3–4 business days
Delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.
Local Pickup
We offer local pickup as an alternative to shipping! If you're in the San Diego area, you can select local pickup at checkout. Pickup is available at our studio — we'll send you details once your order is ready.
Fragile & Handmade Items
All of our pottery is handcrafted and packed with care. If your order arrives damaged, please contact us within 3 days of delivery with photos so we can make it right.
Contact Us
Questions about your order? Reach out at masomenospottery@gmail.com.